The Directors and employees of TerraFirma Excavations have a primary commitment to provide a quality service that maintains high levels of health and safety as well as a commitment to the protection of the environment. This service should meet and exceed the needs and expectations of our clients and other interested parties by the implementation of our Quality Management System.
The Principal of a quality, safe service highlights our focus on high standards and confirms the commitment of all involved in providing this service.
This commitment is achieved by:
The Principal of a quality, safe service highlights our focus on high standards and confirms the commitment of all involved in providing this service.
This commitment is achieved by:
- Compliance with:
- ISO 14001:2015
- ISO 18001:2007
- ISO 9001:2015
- all other statutory obligations, standards, specifications and codes of practices relevant to our business; - Maintaining, monitoring, reviewing, auditing and continuously improving our Integrated Management System, consistent with our certification requirements for all relevant standards;
- Provision of sufficient and suitable resources to implement and maintain the Integrated Management System;
- Engaging suitably qualified, skilled and experienced people within all areas;
- Focusing on the customer and the customers needs, while ensuring all employees and subcontractors endorse our vision of quality, safety and environmental protection;
- Commitment to continuous educational development in areas of health and safety, the environment and professional development to enhance employee skills and knowledge of their work and broader requirements;
- Establishment of ongoing mechanisms to identify, report, investigate and resolve any non conformance's, and the taking of appropriate action to prevent re-occurrence;
- Establishment of ongoing mechanisms to identify, measure and report on objectives and targets set by the company procedure;
- Establishment of consistent practices across the business by means of written policies and procedures, and undertaking regular reviews;
- Commitment to sustaining and progressing the business by profitable interaction with clients via the establishment and maintenance of relationships and by conducting business in an ethical and legal manner;
- Applying waste minimisation principals while taking all practical steps to prevent pollution or other adverse affects on the environment by following the company's and/or clients policies and procedures;
- Taking care to prevent injury and ill health, not treat it, by establishing consistent safety practices across all work sites to help control or eliminate known hazards;
- Investigating all near misses and incidents and taking action to prevent any re-occurrences to improve safety conformance's;
- Regularly consulting with employees, subcontractors and clients on quality, safety and environmental issues;
- Providing an effective system to assist any employee injured with their rehabilitation and passage back to work.